Plenty of manual labor and not automatic processes
How do you want to manage 2.2 billion euros in sales per year and keep track of a wide variety of accounts and know where your risk is?
That's relatively difficult with Excel and continuous uploads and downloads alone. This is exactly where Freudenberg Sealing Technologies reached its limits at some point and looked for a solution to automate its credit management processes.
Due to time-consuming, manual information collection, outdated data that was only available on a monthly basis, and manual checking in Excel lists, employees were continuously running behind the required order releases from Sales.
Jutta Linne
Director Order-to-Cash
Freudenberg Sealing Technologies
"Because of many different systems we had in place and this massive data set, it took us a very long time to merge our risk data and were actually spending almost two weeks each month preparing data into the different systems."
Jutta Linne
Director Order-to-Cash
Freudenberg Sealing Technologies
The solution: Automate Credit Management