Plenty of manual labor and not automatic processes
How do you want to manage 2.2 billion euros in sales per year and keep track of a wide variety of accounts and know where your risk is?
That's relatively difficult with Excel and continuous uploads and downloads alone. This is exactly where Freudenberg Sealing Technologies reached its limits at some point and looked for a solution to automate its credit management processes.
Due to time-consuming, manual information collection, outdated data that was only available on a monthly basis, and manual checking in Excel lists, employees were continuously running behind the required order releases from Sales.
Jutta Linne
Director Order-to-Cash
Freudenberg Sealing Technologies
"Because of many different systems we had in place and this massive data set, it took us a very long time to merge our risk data and were actually spending almost two weeks each month preparing data into the different systems."
Jutta Linne
Director Order-to-Cash
Freudenberg Sealing Technologies
The solution: Automate Credit Management
Automation makes it possible
Eliminated 2 weeks of work
Automatic data collection from internal resources, e.g. payment experiences from SAP and external data, e.g. credit report data, as well as user-defined scoring and monitoring of the complete B2B customer portfolio.
Knowing where it burns
Proactive credit limit utilization
Previously monthly, now daily: Up-to-the-minute availability of all risk data on a day-to-day basis. The system’s check for anomalies (“alert messages”) creates scope for proactive credit management.
Golden Record
360° view of the customer
Get a complete overview of the current situation, even for identical customers in different legal entities. Get simple portfolio evaluations of the entire customer base at the push of a button.
