We see support as more than just updates and a hotline. Our customer success team is there for you
Customer support Get the most out of your SHS Viveon solution with the support of our customer success team. We are your 24/7 contact for all your questions and problems concerning your risk or credit management:
- We ensure that your system is set up smoothly.
- With training tailored to your needs, you will be up and running as quickly as possible.
- Our ongoing customer support allows you to professionalize your risk management and always keeps you up to date.
Implementation services Your business – your rules. Our implementation services ensure that our platform suits you rather than the other way around.
- Our consultants configure our solution according to your specifications and wishes.
- They ensure the smooth functioning of workflows, interfaces and coordination with your IT from day one.
Consulting Your SHS Viveon consulting team is there for you: before and especially after the implementation of your customized solution. Credit and risk management customers from a wide range of industries have relied on consulting and exchanging ideas with our experts for decades in some cases.
- Risk and credit management health checks provide you with valuable information on how to make improvements.
- Work with our consultants to accelerate the development of methods and best practices.
- Leverage our expert knowledge to reduce manual effort and let you concentrate on the essentials.