As the simplest way is not always the most sustainable, SHS Viveon does not stand for simple solutions alone: sustainability and responsibility should guide our everyday actions. We also expect our suppliers to adhere to our ethical, social and legal principles, documented in the sustainability policy for suppliers of SHS Viveon AG. They form the basis for ongoing cooperation with SHS Viveon.
SHS Viveon, an integrated customer management solution provider, is certified by the German Society for Quality (DQS) according to ISO/IEC 27001. This allows us to definitively guarantee and verify for our customers and partners what they already perceived as the security and quality of our datacenter services.
Compliance with laws and internal policies is very important to us. In order to learn of potential breaches of laws and internal policies and to be able to initiate measures, we provide our employees and also third parties, e.g. our suppliers and service providers, with a whistleblowing system through which breaches can be reported confidentially or anonymously.
Moving forward with courage:
Our leadership team
Before joining SHS Viveon, he was responsible for global operations and strategy at Mapp Digital, a leading global provider of Software as a Service (SaaS) customer experience solutions.
Before this he spent several years at IBM as Country and Regional General Manager and Senior Vice President of the overall CRM business in the EMEA region. Before IBM, Ralph Schuler was a Senior Partner at the international firm PricewaterhouseCoopers Management Consulting for a longer period.
He has grown and transformed B2B engagements both in lean / autonomous companies, in companies under private equity control, in joint ventures as well as large enterprise setups.
His mission at SHS Viveon is to ensure constantly increasing value of our solutions to our customers and lead our international expansion.
Horst holds a master in engineering and continuously expanded his knowledge through executive trainings at Duke (USA) and St. Gallen (Switzerland) university.
Operational excellence is her mantra and goal at SHS Viveon. She has acquired the relevant skills in leading positions at national and international financial institutions (e.g. BNP Paribas, Dresdner Bank) and service providers over the past few years. Her career as an auditor/analyst in the areas of finance as well as corporate and investment banking has given her detailed knowledge of the needs of both investors and companies and she does an eloquent and professional job of bringing them together.
As Chief Financial Officer of an art foundation, she is actively involved in the promotion of art and culture.
As Vice President Professional Services and Customer Support he and his teams ensure the smooth implementation of SHS Viveon products for our customers and long-term, comprehensive product support.
Before joining SHS viveon, he held various Consulting and Management positions at OpenText, a world leader in Information Management, where as a Director Professional Services he was leading the Practice Architecture in Europe, Middle East and Africa during the last five years.
His mission is to make our customers from a wide range of industries such as banking, financial services, e-commerce, telco & media or utility companies successful thanks to customized solutions and consulting.
Before his appointment to the senior management team, Michael Wiedmaier was Managing Director Risk Solutions and responsible for the department’s entire customer and project management.
Previous positions have included Project Manager for complex integration projects of major customers at SHS Viveon and Director Risk Solutions, as well as Senior Consultant for Key Accounts at one of the largest German payment solution providers.