More than just software Solutions that make credit and risk management more efficient and contacts who know your industry
SHS Viveon stands for smart credit risk management: international and future-oriented. Smart software alone is not enough. Every solution also includes professionals who help you get the most out of your credit and risk management: With us as a partner and the modular solutions of the SHS Viveon platform, all revenue and risk influencing decisions in the digital “lead-to-cash” process become more sustainable and efficient. From the lead process, to the offer and contract phase through to customer development and receivables management. Our software and consulting solutions can be tailored to meet specific needs and seamlessly integrated into existing IT infrastructures. We cooperate with our customers to develop the digitization strategy of companies of all sizes in industries such as financial services, retail, e-commerce, industry, telecommunications and energy. Many national and international companies have been relying on our solutions for years, cooperating with us to regularly set new standards in credit and risk management. You too can turn our software into your success program.
Sustainable action We expect our partners to live up to our standards

As the simplest way is not always the most sustainable, SHS Viveon does not stand for simple solutions alone: sustainability and responsibility should guide our everyday actions. We also expect our suppliers to adhere to our ethical, social and legal principles, documented in the sustainability policy for suppliers of SHS Viveon AG. They form the basis for ongoing cooperation with SHS Viveon.

Sustainability Report 2021

Rechenzentrum Service
ISO certificate High standards are not enough in credit and risk management: we meet the very highest standards

SHS Viveon, an integrated customer management solution provider, is certified by the German Society for Quality (DQS) according to ISO/IEC 27001. This allows us to definitively guarantee and verify for our customers and partners what they already perceived as the security and quality of our datacenter services.

Das ISO/IEC-Zertifikat für SHS Viveon

Whistleblowing System

Compliance with laws and internal policies is very important to us. In order to learn of potential breaches of laws and internal policies and to be able to initiate measures, we provide our employees and also third parties, e.g. our suppliers and service providers, with a whistleblowing system through which breaches can be reported confidentially or anonymously.

Our whistleblowing system is available here

Moving forward with courage:
Our leadership team
Ralph Schuler Chairman of the Management Board Chief Executive Officer
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Ralph Schuler has 30 years of international experience in areas such as sales of complex business and IT solutions, growth-oriented corporate development and managing large, international professional services departments. As CEO and Chairman of the Management Board of SHS Viveon, he is responsible for the company’s overall strategy as well as sales credit management, customer growth & success, marketing, finance and central services.

Before joining SHS Viveon, he was responsible for global operations and strategy at Mapp Digital, a leading global provider of Software as a Service (SaaS) customer experience solutions.

Before this he spent several years at IBM as Country and Regional General Manager and Senior Vice President of the overall CRM business in the EMEA region. Before IBM, Ralph Schuler was a Senior Partner at the international firm PricewaterhouseCoopers Management Consulting for a longer period.
Portrait Horst Brand
Horst Brand Chief Sales Officer
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Horst Brand is a high-tech executive with over 25 years global business experience. Prior to his engagement with SHS Viveon as Chief Sales Officer, he has held several international Board, Executive Sales and General Management leadership roles driving growth, profitability and competitiveness in digital transformation business across Europe, Middle East, Africa and Asia.
He has grown and transformed B2B engagements both in lean / autonomous companies, in companies under private equity control, in joint ventures as well as large enterprise setups.

His mission at SHS Viveon is to ensure constantly increasing value of our solutions to our customers and lead our international expansion.

Horst holds a master in engineering and continuously expanded his knowledge through executive trainings at Duke (USA) and St. Gallen (Switzerland) university.
Karin Schuler Vice President Controlling, Investor Relations, M&A
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Karin Schuler gets to the heart of the matter. Not only as a person, but above all in her responsibility as Vice President Controlling, Investor Relations, M&A, she ensures that our company is future-oriented, lean and efficient. Her meticulous analysis creates sustainable value for our customers, partners, investors and employees.

Operational excellence is her mantra and goal at SHS Viveon. She has acquired the relevant skills in leading positions at national and international financial institutions (e.g. BNP Paribas, Dresdner Bank) and service providers over the past few years. Her career as an auditor/analyst in the areas of finance as well as corporate and investment banking has given her detailed knowledge of the needs of both investors and companies and she does an eloquent and professional job of bringing them together.

As Chief Financial Officer of an art foundation, she is actively involved in the promotion of art and culture.
Portrait Roland Meier
Roland Meier Vice President Professional Services and Customer Support
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Dr. Roland Meier has more than 20 years of international experience in IT Consulting. His focus has always been to implement and integrate existing systems seamlessly and efficiently with new solutions to create cross-application value for customers. He and his international teams implemented on-premises solutions as well as hybrid or cloud architectures and helped customers to migrate into cloud-based solutions.

As Vice President Professional Services and Customer Support he and his teams ensure the smooth implementation of SHS Viveon products for our customers and long-term, comprehensive product support.

Before joining SHS viveon, he held various Consulting and Management positions at OpenText, a world leader in Information Management, where as a Director Professional Services he was leading the Practice Architecture in Europe, Middle East and Africa during the last five years.
Michael Wiedmaier Vice President Customer Growth and Success / Risk Solutions
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Michael Wiedmaier knows the customer requirements in financial risk management like few others in Germany. He has been working for SHS Viveon in various positions for over 15 years now, with a constant focus on risk management, payment processes as well as compliance and fraud. Today he brings this experience to his current position as Vice President Customer Growth and Success of our risk management customers.
His mission is to make our customers from a wide range of industries such as banking, financial services, e-commerce, telco & media or utility companies successful thanks to customized solutions and consulting.

Before his appointment to the senior management team, Michael Wiedmaier was Managing Director Risk Solutions and responsible for the department’s entire customer and project management.

Previous positions have included Project Manager for complex integration projects of major customers at SHS Viveon and Director Risk Solutions, as well as Senior Consultant for Key Accounts at one of the largest German payment solution providers.