10/05/2007 Corporate News EN
Christian Steiner

Capital One de Bankinter selects SHS VIVEON’s GUARDEAN

SHS VIVEON AG / Miscellaneous

Announcement, transmitted by DGAP - a company of EquityStory AG.
The issuer is solely responsible for the content of this announcement.

First international customer of new GUARDEAN 5 platform

Martinsried, 10th of May 2007
Capital One de Bankinter, a Spanish subsidiary company of the leading US
financial services company Capital One and the Spanish credit institution
Bankinter, chooses the SHS VIVEON's GUARDEAN solution for customer risk
management. The extensive solution optimizes the application and valuation
process for new and existing credit card customers and automates the
complete credit card issuing process by joining forces with Lombardi's
business process application Teamworks®. By adding Capital One de Bankinter
SHS VIVEON extends its international customer base.
Capital One de Bankinter will immediately employ the GUARDEAN solution of
SHS VIVEON in combination with Lombardi's business process application
Teamworks®. The Spanish bank benefits from the dedicated collaboration of
two product providers. Consequently, a unique platform emerges that adapts
to specific customer process requirements and features a high scalability
and flexibility. The solution enables the automation of the full credit
card issuing process of Capital One de Bankinter. GUARDEAN provides an
innovative platform for Capital One and will facilitate the successful
implementation of prospective business strategies, as for instance the
launch of new financial products.
According to Capital One the decisive factors for choosing SHS VIVEON were
its longtime experience in customer risk management as well as its
international orientation. Hence, the Madrid-based subsidiary SHS Polar,
will be responsible for the project management and the complete
implementation of the solution.
'After evaluating the leading providers for customer risk management
solutions in detail we chose to cooperate with SHS VIVEON. During the
selection process SHS VIVEON demonstrated to have the best understanding of
our processes which enables them to be most responsive to our needs' says
Bill Horwitz, vice president of Capital One.
'We are pleased to win Capital One as a new customer' explains Dirk
Roesing, CEO of SHS VIVEON. 'SHS VIVEON is willing to combine its
technologies with products of other providers in order to provide a
superior customer service. Accordingly, Capital One is a clear example of
how a company can benefit from a committed solution provider such as SHS
VIVEON,' adds Mr. Roesing.

Headquartered in McLean, Virginia, Capital One Financial Corporation
(www.capitalone.com) is a financial holding company, with more than 342
locations in Texas and Louisiana. Its principal subsidiaries, Capital One
Bank, Capital One, F.S.B., Capital One Auto Finance, Inc., and Capital One,
N.A., offer a broad spectrum of financial products and services to
consumers, small businesses and commercial clients. Capital One's
subsidiaries collectively had $47.6 billion in deposits and $112.2 billion
in managed loans outstanding as of September 30, 2006. Capital One, a
Fortune 500 company, trades on the New York Stock Exchange under the symbol
'COF' and is included in the S&P 500 index.
Bankinter, S.A.with its head office in Madrid is one of the six largest
Spanish banks and since the 1990´s active in the fields of mutual funds and
mortgages. The bank covers the segment customer business by its
sub-segments individuals, private banking and personal finance; both
through banca privada bankinter. The corporate banking segment includes
business with large and medium-sized companies, the public sector as well
as the SME sector, which has increasingly gained importance. Since 2003,
the operating focus is on the three sectors private banking, small
enterprises and foreign clients living in Spain. Besides the established
business via its 332 branches, the bank offers the services also via mobile
phone, telephone as well as E-banking via internet.

SHS VIVEON AG is a full-service provider of Customer Management Solutions
and offers the market a unique service portfolio of consulting, software
products and solutions. This includes the core topics Customer Risk,
Customer Value and Customer Interaction Management, Customer Analytics,
Customer Management Applications as well as Business Intelligence and Data
Warehousing. With over 150 customers in 15 countries and its more than 600
employees, SHS VIVEON belongs to Europe's leading suppliers in Customer
Management. In 2006 the group recorded total output of EUR 43 million.
Martinsried-based SHS VIVEON AG is listed on the Prime Standard of the
Frankfurt Stock Exchange and operates with three subsidiaries at nine
locations in three European countries: SHS VIVEON GmbH (D), SHS VIVEON
Schweiz AG (CH) and SHS Polar Sistemas Informáticos S.L. (E). The customers
of SHS VIVEON AG include BMW Financial Services, Crédit Agricole, DAB Bank,
Danone, Ingram Micro, o2, Orange, SüdLeasing, Telefónica, Toyota
Kreditbank, T-Mobile, T-Online and other well-known companies in the
automobile, information and financial services sector. For more
information, see www.SHS-VIVEON.com.

Lombardi is a leader in Business Process Management (BPM) software for
Global 2000 companies as recognized by Forrester Research, in Human-Centric
Business Process Management Suites, Q1 2006 research report. Lombardi
offers award-winning BPM technology, know-how and services to help its
customers become Process-Driven. Lombardi Blueprint is the only on-demand
process improvement tool that enables companies to map processes, identify
problems and prioritize improvement opportunities. Lombardi's TeamWorks® is
built on open standards and provides ongoing visibility and control of
business processes, increasing the speed and flexibility with which
organizations can manage their business process activity and
decision-making. Lombardi for Office™ makes it easy for anyone to
participate in BPM using the familiar Microsoft® Office System products.
The company is a Gold-Certified Microsoft partner, with an 'Information
Worker Productivity Solutions' Competency.
Lombardi is behind some of the largest, most successful BPM implementations
in the world. Lombardi's customers include Allianz Life, Aflac, Dell,
Hasbro, ING Direct, Maritz Travel, Reuters, Renault F1 Team, Sprint,
T-Mobile, The UK Insolvency Service, Universal Music Group and the U.S.
Government. For more information, visit: www.lombardi.com.

Katrin Kober
Tel: +49 89 747 257 34
E-mail: katrin.kober@SHS-VIVEON.com

DGAP 10.05.2007

Language: English
Fraunhoferstraße 12
82152 Martinsried bei München Deutschland
Phone: +49 (0)89 747-257-0
Fax: +49 (0)89 747-257-10
E-mail: investor.relations@shs-viveon.com
www: www.shs-viveon.com
ISIN: DE0005072409
WKN: 507240
Listed: Geregelter Markt in Frankfurt (Prime Standard); Freiverkehr
in Berlin-Bremen, Stuttgart, München, Hamburg, Düsseldorf

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