Case Study – Sky

Champions League for risk managers

With Sky Deutschland, it’s not just the TV sets that raise blood pressure: as one of the leading entertainment providers in Germany, Austria and Switzerland, the demands on risk management are extremely high. Ideal conditions for cooperation with SHS Viveon: since 2006, SKY and its predecessor companies have been relying on GUARDEAN RiskSuite solutions for credit assessment, age verification and fraud detection.
Up to 70,000 requests per hour processed automatically With more than 5 million subscribers and annual revenues of around €2 billion, all Sky needs is a 100% fast and reliable solution that delivers top performance at peak times, such as in the Champions League, or for hit TV series hits such as Game of Thrones:

“With the support of SHS VIVEON AG’s consultants and the experts from RiskSuite product development, we have succeeded in optimizing the system and process configuration such that high-performance processing of SKY ticket purchases and subscription requests is now ensured even at peak times, especially with regard to the necessary age verification of our customers!”

Mara Duschl
Sky Deutschland GmbH
The results: Cinematic!