Trade & Industry (B2B)

Your challenges:

• Industrial enterprises in B2B are often faced with high cost pressure, stagnating markets and strong competition.
• Customers are very demanding and prepared to change their suppliers on short notice.
• Moreover, customers in B2B trading increasingly finance themselves through their suppliers ("supplier credit"), thus optimising their financial situation.
• As a consequence, companies must become considerably more customer-oriented by gaining a deep understanding of their customers and interfacing their services with the customer's service offer.

• in better understanding your customers.
• in incorporating a strong focus on the customer on all hierarchical levels in the organisational culture.
• in setting up a company-wide customer management and establishing it organisationally as a central business function.
• in implementing standardised risk assessment processes and credit management processes across the group and, if applicable, in homogenising your regulations and processes internationally and implementing efficient structures.

• Accarda
• Adecco
• Alcar
• Bayrische Asphalt-Mischwerke
• BayWa
• BP
• Buderus Bosch Thermotechnik
• CITTI
• DIS AG
• EGT Energiehandel
• Enno Roggemann
• Gühring
• Hardy Schmitz
• hülsta
• Ingram Micro
• Lindner Group
• Novoferm
• Olympus
• Papier Union
• Saint-Gobain
• Salzgitter Mannesmann
• Schenker
• Schmidt-Gevelsberg / CargoLine
• Shell
• Seeberger
• Sonepar
• TimePartner
• Total
• VBH
• Wolf Heiztechnik
• (7S) Personal
• ...