Trade & eCommerce

Your challenges:

• Companies must gain a deeper knowledge of their customers because they expect more product and service offers tailored to their requirements nowadays.
• Customers demand highly personalised, individual addressing and consulting.
• Many eCommerce providers distinguish themselves from their competition solely through pricing, thus lacking customer loyalty.
• Non-payment and fraud scenarios result in high credit and cancellation costs.

• in gaining a better understanding of your customers.
• in winning new customers and in strengthening the bond with existing customers sustainably.
• in improving your sales approach with an efficient campaign management.
• in expanding your range regarding information retrieval and customer analysis by the latest methods.
• in optimising your customer management by means of innovative methods such as self profiling, social media analyses or uplift modelling.

• buch.de
• brands4friends
• Brille24.de
• coop
• DePauli / Herrenausstatter.de
• DeutschlandCard
• Dorotheum
• Hugendubel
• Karstadt
• Loyalty Partner
• Otto
• PARSHIP
• Pixum
• Quelle La Source
• Rocket Internet
• Scout24 Gruppe
• Shopping24
• Thomas Cook
• TUI Deutschland
• United Internet Media
• XING
• Zalando
• ...