Banks & Financial Service Providers

Your challenges

• Banks and financial service providers are faced with stagnating markets, strong competition and decreasing customer loyalty.
• Customers are a great deal more knowledgeable today: they compare and scrutinise financial services thoroughly.
• As a consequence, companies must become considerably more customer-oriented and gain a deep understanding of their customers to be able to survive in the long run against this fierce competition.
• Regulatory changes such as the revised version of article 25c of the German Banking Act (KWG 25c) or the Prevention of Money Laundering Act (GWG) require adaptations to the test processes.
• Ever new and complex fraud scenarios necessitate better preventative measures.

• in better understanding your customers.
• in incorporating a strong focus on the customer on all hierarchical levels in the organisational culture.
• in setting up a company-wide customer management – a customer-centric banking – and in establishing it organisationally as a central business function. 
• in implementing standardised risk assessment processes across the group. 
• in identifying beneficial owners and Politically Exposed Persons (PEP).

• 1822direkt
• ALD Lease Finanz
• Bank Austria
• BMW Financial Services 
• Clickandbuy
• comdirect bank
• Commerz Finanz 
• Credit Suisse
• curabill
• DAB Bank
• Daimler Financial Services
• De Lage Landen
• FinanceScout24
• HUK Coburg 
• SwissLife
• UniCredit Family Financing Bank
• ...