Company Profile

SHS VIVEON AG is an internationally active business and IT consultancy for customer management solutions. Together with our software subsidiary GUARDEAN GmbH we offer you market-leading expertise in customer value and customer risk management.

We integrate all components you need for a successful customer management: from business strategy to technical implementation and operation of your systems in our data centre. Not only do we offer the implementation of individual concepts, we also provide standardised service and cloud solutions as well as standard software products.

Our plant leitmotif reflects the added value, vitality and strength we bring to your company. For us the customer is like the root of a plant: the company's success depends on him.

Of growing importance in the sustainable loyalisation of customer relations is the integrated approach to customers from both perspectives – customer value and customer risk.

We can help you to actively control the potentials and risks of your customers and achieve an optimal balance between these two poles.

Our individually tailored and integrated solutions facilitate sustainable customer relations and company growth.

With over 200 employees and more than 200 customers in 15 countries, SHS VIVEON ranks among the leading suppliers of customer management in Europe.

Our competences include all matters relevant for the implementation of a successful customer management,
such as
- Customer Value Management,
- Customer Risk Management,
- Customer Analytics,
- Campaign Management,
- Business Intelligence and
- Data Warehousing.

Our portfolio is aimed at medium-sized companies and large corporations in the B2C and B2B sectors.
SHS VIVEON has among its long-standing customers well-known companies from financial services, telecommunications, industry and trade such as BayWa, BMW Financial Services, BP, Credit Suisse, Deutsche Telekom, HUK-Coburg, Ingram Micro, Orange, RaabKarcher, Shell, SüdLeasing, Telefónica Deutschland,
Telekom Austria and Vodafone.