Current challenges

In order to manage your company or your department successfully, you need efficient and flexible processes. For performance measurement and optimal decisions in the processes to the point of automation of decisions, you depend on effective and agile business intelligence systems and services.

Moreover, relevant information is increasingly generated outside the company (e.g. through Web analytics or social media). Thus ever larger data volumes (big data) have to be integrated with new technologies and methods as well as data from your business processes.

Solutions

Our business intelligence and data warehouse solutions focus on a lasting optimisation of your business and decision-making processes. Through planning and simulation, our CPM solutions enable you to anticipate shifts in the market and rapidly and successfully control them.

Our BI and DWH specialists have experience with the products from Oracle, Microsoft, EXASOL, IBM Cognos, IBM Unica, SAS, SAP BW and SAP BO.

• in analysing your business processes and in optimising and redesigning them with business intelligence.

• in establishing a central and solid information basis with reliable data quality for your business decisions by integrating internal and external data sources.

• with our industry and technical knowledge in producing performance measurement systems, reports and dashboards providing an optimum of relevance, transparency and analytical quality.

• in developing analytic, enrichment and modelling processes for calculating customer value, cross- and up-selling potentials, loyalty or customer activation measures, or for fraud prevention.

• in reducing costs. In optimising processes and reliably controlling your business risks.

• in establishing standardised BI services company-wide, consistently supporting the strategic, tactical and operative decision processes in your value-adding business processes.

In addition to complex and individual BI/DWH solutions we also provide standardised BI services in our in-house data centre – for instance in eCommerce.

Among these are:

• Provision of standard reports for clickstream, shopping cart, sales, funnel, and returns reports.

• Standard analyses for calculating customer value, loyalty measures, customer activation or fraud prevention.

• Template data models and standard interfaces to source systems.